Shopify Business Central Integration for Australian Businesses
Your online store and your ledger should tell the same story. A well-built Shopify Business Central integration makes sure they do.
Here’s how Microsoft’s Shopify Connector works, and how ERP Werx sets it up properly.
Shopify Business Central integration links your Shopify store to Microsoft Dynamics 365 Business Central through Microsoft’s own Shopify Connector. As a result, products, prices, stock, customers and orders move between the two systems. So online sales reach your ledger without re-keying.
ERP Werx is an Australian Business Central specialist, based in Melbourne and Sydney. We set up, tune and fix the Shopify Connector. That way, your store, warehouse and finance team work from the same numbers.
What the Shopify Connector for Business Central Does
One Microsoft connector. Two systems that finally agree.
Microsoft builds the Shopify Connector into Business Central, and it comes preinstalled in new online environments. Once you connect a store, the Shopify Business Central integration runs automatically through the job queue.
If Shopify and the ledger disagree, the integration has failed.
Multiple Shopify Stores
Connect more than one shop. Each store keeps its own products, locations and price lists.
Products and Items
Two-way sync with images, variants, barcodes, tags and metafields. Also export attributes, marketing text and translations.
Prices and B2B Catalogs
Use customer price groups and discounts for Shopify prices, including catalogs for B2B companies and markets.
Inventory by Location
Send stock levels from the Business Central locations you choose to multiple Shopify locations.
Customers and Companies
Two-way sync of customers and B2B companies. Matches by email, phone, tax or registration number.
Orders From Every Channel
Import online store, Shopify POS and B2B orders, including shipping, gift cards, tips, returns and refunds.
Payouts and Transactions
Bring Shopify Payments payouts and transactions into Business Central, so reconciliation starts with real data.
Fulfilment and Invoices
Send fulfilment and, optionally, item tracking back to Shopify. Posted sales invoices are visible to signed-in buyers.
Shopify and Business Central Sync at a Glance
What moves, and in which direction.
Getting the direction right matters. In a healthy Shopify Business Central integration, Business Central owns stock and prices. Meanwhile, Shopify sends in orders and payouts.
| Data | Direction | What’s included |
|---|---|---|
| Products and items | Both ways | Images, variants, barcodes, vendor item numbers, tags and metafields |
| Prices | Business Central → Shopify | Customer price groups, discounts, B2B catalogs and markets |
| Inventory | Business Central → Shopify | Stock from selected locations, across multiple Shopify locations |
| Customers and companies | Both ways | Smart mapping, plus country/region templates for correct tax setup |
| Orders | Shopify → Business Central | Online store, Shopify POS and B2B orders, with returns, refunds and cancellations |
| Payouts and transactions | Shopify → Business Central | Shopify Payments payout and transaction details |
| Fulfilments | Business Central → Shopify | Shipment details, with optional item tracking information |
| Posted sales invoices | Business Central → Shopify | Invoices buyers can view when signed in to Shopify |
How to Connect Shopify to Business Central
Five steps from Microsoft’s setup guide.
The connection itself is quick. However, the settings you choose afterwards decide whether your Shopify Business Central integration works.
Check the prerequisites
You need a Shopify account with an online store, plus Business Central online. Also confirm the Shopify Connector app is installed, and give the user the
SHPFY – ADMINpermission set.Add the Business Central app in Shopify (optional)
The Dynamics 365 Business Central app on the Shopify App Store mainly helps new merchants start a trial. If you already have Business Central, skip it, because it installs automatically when you connect.
Create a Shopify Shop in Business Central
Search for Shopify Shop, choose New, then enter a code and your admin URL in the format
https://{shop}.myshopify.com.Enable the connection and approve access
Turn on Enabled, accept the terms, then approve the app in Shopify. Keep pop-ups allowed, because a blocked window stops the access token request.
Repeat for each store, then set up sync
Next, configure items, prices, inventory, customers and orders. Finally, schedule each sync in the job queue.
Test first, without risking your live store
Microsoft recommends testing in sandboxes, for example a Shopify development store with a Business Central sandbox.
If you must connect a live store to a test company, turn off Allow Data Sync to Shopify. That way, Business Central can’t write to your store.
What to Check Before You Connect Shopify and Business Central
The fine print that catches businesses out.
Before you start a Shopify Business Central integration project, check these four points first.
Business Central online only
The Shopify Connector isn’t available for on-premises Business Central. Still on-premises? Start with a cloud migration.
Two licences required
You need both a Business Central licence and a Shopify plan. Also, the connector works with Business Central only, not Dynamics 365 Sales or Supply Chain Management.
Stay on current updates
Connectors from 2026 release wave 1 use Shopify API version 2026-01, which Shopify supports until 31 December 2026. If you fall behind on updates, sync can stop.
Watch the access token
The connector refreshes its access token automatically. However, if no refresh succeeds for 90 days, reconnect with Request Access on the Shopify Shop Card.
When Shopify Business Central Integrations Go Wrong
We get called in when one of these happens.
- Orders import, but payments and payouts don’t reconcile.
- Shopify stock doesn’t match the warehouse, so you oversell.
- Duplicate customers pile up because mapping was never set.
- Sync stopped after an update or an expired token, and nobody noticed.
- GST on Shopify orders posts differently from the rest of your ledger.
Sound familiar? Then your Shopify Business Central integration needs a diagnosis, not another patch. Book a diagnostic conversation through our Business Central rescue services.
Why ERP Werx for Shopify and Business Central
We know Business Central, so your store connects to an ERP that’s set up properly.
A Shopify Business Central integration is only as good as the ERP behind it. Because we’ve been a Microsoft partner since 1997, we set up both sides to work as one.
Most Experienced Partner
We’ve been a certified Microsoft partner since 1997, the first in Asia-Pacific.
Business Central Specialists
Our team works only with Business Central, so the ERP behind your store is set up properly.
Fixed-Price Implementations
New to Business Central? Ask about our fixed-price implementations for small and mid-sized businesses.
Retail POS Options
Need more than Shopify POS? As an LS Retail partner, we also implement LS Central and LS Express.
Local Australian Team
Melbourne and Sydney consultants deliver and support every project in your time zone.
Project Rescue
Late, over budget or quietly broken? We take over Business Central projects and get them delivering.
Shopify and Business Central FAQs
Straight answers to the questions we hear most.
What is the Shopify Connector for Business Central?
It’s a Microsoft-built app that links Shopify stores to Dynamics 365 Business Central. It syncs products, prices, inventory, customers and orders, and it comes preinstalled in new Business Central online environments.
Does the Shopify connector work with Business Central on-premises?
No. The connector is only available for Business Central online. If you’re still on-premises, a cloud migration comes first.
What licences do I need for Shopify Business Central integration?
You need a Business Central licence and a Shopify plan with an online store. In addition, the user who connects them needs the SHPFY – ADMIN permission set.
Can I connect more than one Shopify store to Business Central?
Yes. Each shop has its own setup, including products, locations and price lists. You can also connect one store to several Business Central companies, which helps with testing.
Does the Business Central Shopify connector support Shopify POS and B2B?
Yes. It imports orders from the online store, Shopify POS and B2B channels. It also syncs B2B companies and prices for catalogs linked to companies and markets.
Is the sync between Shopify and Business Central real-time?
Not by default. Instead, syncs run automatically on a schedule through the Business Central job queue. You can also run them manually when needed.
Why did my Shopify and Business Central sync stop?
Common causes include an expired access token or a blocked pop-up during connection. Also, an out-of-date Business Central version may use a retired Shopify API. For example, connectors from 2026 release wave 1 use Shopify API 2026-01, which is supported until 31 December 2026.
Can I test Shopify with Business Central without affecting my live store?
Yes. Microsoft recommends sandboxes, such as a Shopify development store with a Business Central sandbox. Otherwise, turn off Allow Data Sync to Shopify so Business Central can’t write to your live store.
Next Steps with Shopify and Business Central
Connecting Shopify to Business Central
Planning a Shopify Business Central integration? Talk through your stores, stock and order flow with a specialist first.
Talk through your integrationAlready connected and it’s wrong
Book a diagnostic conversation. Paid and time-boxed. If recovery isn’t worth it, we say so.
Book a diagnostic conversation